Frequently Asked Questions

Do you have a physical store that I can visit?

No, at this time we are only operating as an e-commerce business.

If I find a guitar that you are interested in purchasing, do you offer finders fees?

Yes, Well Strung Guitars offers some of the highest finders fees in the industry.

Does well Strung guitars consider trades?

Yes, if the guitar is of equal quality and value, we will absolutely consider a trade.

Do you purchase entire collections?

We do! Should you be interested in selling your entire collection, please contact us!

Do you charge sales tax on your items?

Yes, all items are sold out of our new york office so all items sold are charged the appropriate NYS Sales tax.

Are all of the guitars that Well Strung Guitars sells original?

All guitars We Buy Guitars sells have been inspected for originality and authenticity. All guitars are original unless otherwise stated in the description.

What is the Well Strung Guitars return policy?

 Upon receipt, if you are dissatisfied with your purchase, you must notify Well Strung Guitars within 24 hours. We will refund your money as soon as the merchandise is returned to us in the same condition as when shipped. The customer is responsible for all shipping, insurance, or bank fees that may be incurred. All returns must be repacked using the original packaging in which it was sent. All claims regarding loss or damage are the responsibility of the purchaser.